One of the best things you can do is book a vendor that was recommended from your Coordinator or a family/friend. Positive referrals are fabulous for a vendor, and for a Bride, is one of the best ways to reduce stress.
Recently I've heard from two of my summer Brides (Day of Coordination services) that they're working with vendors (both florists) that are asking or had asked for payment in full. I strongly recommend that you DO NOT pay upfront. I understand that some vendors like florists, invitation specialists and bakers need to purchase items prior to your wedding day to fulfill your purchase, however, I believe that this should be something that they factor into their business model and how they conduct their services.
Most vendors, like myself, require a deposit to secure the services and date. The deposit is usually non-refundable and is likely 50% of the total. If this is the case, you should pay the remaining 50% on the day of your wedding. Remember, you have not bought a gift card that you pay upfront for to use at a later date - you have reserved (via a deposit) services that are to be executed on your wedding day, therefor the vendor should be paid then.
Oftentimes if the total cost of the services is quite large, i.e: over $2,000 there may be a 2nd payment due prior to your wedding (25%). This payment shows your commitment to the contract, and their promise to fulfill. This 2nd payment not only reduces balance yet to be paid, but helps pay for any work, communication and time the vendor has put forth to date.
When you have a Day of Coordinator working with you on our wedding day, it's best to give them the remaining balances to give to the vendors when they show up and or deliver your order. It's always best to pay the florist once the centrepieces are placed and the bouquets are delivered. It's always best to pay the baker once the cake has been delivered and set up on the cake table as stated in the contract. It's always best to pay the DJ once they have arrived, set-up and conducted a sound check. A contract is a legally binding document, but if the services executed or delivered are not the same noted, then you have reason to request a refund or a change in the total price.
Most vendors should not have a problem with being paid the remaining balance upon arrival. If they do, perhaps that should be a sign that you look elsewhere. When meeting with a vendor for the first time, discuss their payment method and timeline. Do they only accept cash or cheque? Can you pay your deposit using credit or debit and then give the remainder in cash? Do they want it all upfront, or in 2 to 3 amounts?
No one wants to pay in full and then not get the services or product they paid for. So, my advice to you is,
wait to pay on the day of if you can. If you do pay upfront, get everything in writing, hang on to your email communications and be sure to review the contract in length prior to signing off and handing over funds.
A good vendor will work with and for you - not against you.
For our Day of Coordination services, we are more than happy to provide our clients with a few vendor referrals. Nothing makes us happier than to work with other industry professionals that we know, trust and have faith in.
